Week 6 - Ancient Art of Rhetorics and Persuasion

Explain and exemplify how an insurance sales person would sell insurance rhetorically and how he/she would hard sell the product.

An insurance person that can successfully use the art of rhetoric will be able be very persuasive in what they are trying to sell. The art of Rhetoric according to Christof (2002) is the ability to see what is persuasive in every given case. With this in mind, the insurance sales person will have to be cautious in delivering his or her argument to the clients. He or she needs to make sure that the argument is neutral so there will be no ethical complications that can be raised (Klumpp, 2012). For instance, the insurance sales person would need to have subtle approaches in selling life insurance like clearly stating the problems the client will face if he or she does not buy the product and then state the advantage of having such product. This method presents a clear argument to the client whether to buy the product or not thus having a mild persuasive effect.

Additionally, the insurance sales person can make use of deductive arguments. These are arguments that are considered to be logical sentences and the dialogue is concerned with proving the truth of the sentences (Ramchurn, Jennings and Sierra, 2003). The insurance sales person can make premises towards the problem faced if the product is not bought and make a conclusion that relates the problem to the client if he or she does not buy the product. Basically, the argument states the consequence of not having the product. This also presents a clear argument and in a very persuasive manner.


Picture courtesy of Xerxy.com


References:

  • Christof, R. (2002). Aristotle’s Rhetoric. Retrieved November 6th 2012 from http://www.science.uva.nl/~seop/archives/fall2008/entries/aristotle-rhetoric/#4.1
  • Klumpp, J. F. (2012). Rhetorical argument. In, F. H. van Eemeran (Ed.) and B. Garssen (Ed.) Topical Themes in Argumentation Theory. Netherlands: Springer.
  • Ramchurn, S.D., Jennings, N. R. and Sierra, C. (2003, November) Persuasive negotiation for autonomous agents: A rhetorical approach. In, IJCAI Workshop on Computational Models of Natural Argument, Acapulco, Mexico.

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